Warranty Information
We stand behind our products with comprehensive warranty coverage. Your investment in tactical gear is protected by our commitment to quality and reliability.
Lifetime Warranty
Premium Fashion Tactical Vests with comprehensive coverage
Coverage Includes:
- Manufacturing defects
- Material failures
- Stitching and construction issues
- Hardware malfunctions
- Ballistic panel integrity
Applicable Products:
5-Year Warranty
Professional grade vests with extended protection
Coverage Includes:
- Manufacturing defects
- Material failures
- Stitching issues
- Hardware problems
Applicable Products:
2-Year Warranty
Standard warranty for entry-level products
Coverage Includes:
- Manufacturing defects
- Material failures
- Basic construction issues
Applicable Products:
Warranty Claim Process
Contact Support
Reach out to our warranty team with your order details and issue description.
Provide Documentation
Submit photos of the issue and proof of purchase (order confirmation or receipt).
Assessment
Our technical team will review your claim and determine the best solution.
Resolution
We will repair, replace, or provide credit based on the warranty terms.
Warranty Terms
Coverage Period
Warranty coverage begins from the date of purchase and varies by product tier. Lifetime warranties cover the original purchaser for the life of the product.
Proof of Purchase
Valid proof of purchase is required for all warranty claims. This includes order confirmations, receipts, or invoice numbers.
Repair or Replace
We reserve the right to repair or replace defective products. If replacement is not possible, store credit will be provided.
Warranty Exclusions
- Normal wear and tear from regular use
- Damage from misuse or abuse
- Damage from improper care or cleaning
- Modifications or alterations to the product
- Damage from accidents or impacts
- Cosmetic issues that don't affect functionality
- Damage from exposure to extreme conditions beyond specifications
Need Warranty Support?
Our warranty team is ready to help you with any product issues or questions.
Phone Support
1-800-TACTICAL
Mon-Fri 8AM-6PM EST
Email Support
warranty@Vesturem
24-48 hour response
Online Portal
Submit warranty claims
Track claim status